At Family History Society of Buchan, we've done our best to create a Web site that anticipates and satisfies our customers' needs. With that goal in mind, we've compiled a list of frequently asked questions. If you do not find an answer to your question here, contact us at 01779 478950 or info’at’buchanroots.co.uk [replace the ’at’with the normal@ please]
Q Why have you changed internet domains and have a new web site?
Our web site volunteer left the area and a new designer took over the site. Sadly he was unable to complete the project. In the meantime the original designer unexpectedly returned to the area and has recommenced building a new site. The original domain was lost to us.
Q. How do I pay for any orders?
A. See the On-line shop for details but you can pay by Paypal, credit or debit card or cheques
Q. Can I pay in my local currency.
A. No, This service was ceased on the 30 Sept 12. Our bank takes £5.00 for every overseas cheque cashed. Normally this means we lose 50% of ever cheque used to to purchase a subscription.
[PRODUCT / SERVICE SPECIFIC]
Q.Does you software run on MACs or PCs?
A. Our software is designed to run as pdf or html documents, please read the additional information and confirm that you can run the CD’s on your system before purchasing them. We have tested them on PCs only
Q. Can I volunteer to work on Projects even though I do not reside in Scotland?
A.Most definitely YES, please contact us...